Vol. 148, No. 14 — July 2, 2014

Registration

SOR/2014-160 June 19, 2014

EMPLOYMENT INSURANCE ACT

Regulations Amending the Employment Insurance Regulations

P.C. 2014-812 June 18, 2014

RESOLUTION

The Canada Employment Insurance Commission, pursuant to section 54 (see footnote a) of the Employment Insurance Act (see footnote b), makes the annexed Regulations Amending the Employment Insurance Regulations.

May 23, 2014

IAN SHUGART
Chairperson
Canada Employment Insurance Commission

MARY-LOU DONNELLY
Commissioner (Workers)
Canada Employment Insurance Commission

JUDITH ANDREW
Commissioner (Employers)
Canada Employment Insurance Commission

His Excellency the Governor General in Council, on the recommendation of the Minister of Employment and Social Development, pursuant to section 54 (see footnote c) of the Employment Insurance Act (see footnote d), approves the annexed Regulations Amending the Employment Insurance Regulations, made by the Canada Employment Insurance Commission.

REGULATIONS AMENDING THE EMPLOYMENT INSURANCE REGULATIONS

AMENDMENTS

1. Subsections 17(1) to (3) of the Employment Insurance Regulations (see footnote 1) are replaced by the following:

17. (1) The regional rate of unemployment that applies to a claimant is

(1.1) The regional rate of unemployment referred to in subsection (1) is

(2) If a claimant referred to in paragraph (1.1)(a) ordinarily resides so near to the boundaries of more than one region that it cannot be determined with certainty in which region the claimant resides, the regional rate of unemployment that applies to that claimant is the highest of the regional rates that apply in respect of each of those regions.

(3) If a claimant referred to in paragraph (1.1)(b) was last employed in insurable employment in Canada so near to the boundaries of more than one region that it cannot be determined with certainty in which region the claimant was employed, the regional rate of unemployment that applies to that claimant is the highest of the regional rates that apply in respect of each of those regions.

2. Schedule I to the Regulations is amended by replacing the references after the heading “SCHEDULE I” with the following:

(Paragraphs 17(1)(a) and (b), subsections 17.1(1) and 18(1), paragraph 77.2(2)(b), subsections 77.5(2), 77.7(2), 77.8(2) and 77.9(2), paragraph 77.92(2)(a) and subsections 77.93(2), 77.94(2) and 77.95(2))

3. Section 1 of Schedule I to the Regulations is replaced by the following:

1. The definitions in this section apply in this Schedule.

“Census Agglomeration” for the purposes of sections 2, 5, 7 and 9, means a census agglomeration within the meaning of the Statistics Canada document entitled Standard Geographical Classification (SGC) 1996 and for the purposes of sections 8, 12 and 13, means a census agglomeration within the meaning of the Statistics Canada document entitled Standard Geographical Classification (SGC) 2011. (agglomération de recensement)

“Census Division” means a census division within the meaning of the Statistics Canada document entitled Standard Geographical Classification (SGC) 1996. (division de recensement)

“Census Metropolitan Area” means a census metropolitan area within the meaning of the Statistics Canada document entitled Standard Geographical Classification (SGC) 1996. (région métropolitaine de recensement)

“Census Subdivision” for the purposes of sections 5 and 11, means a census subdivision within the meaning of the Statistics Canada document entitled Standard Geographical Classification (SGC) 1996 and for the purposes of sections 8 and 12 to 14, means a census subdivision within the meaning of the Statistics Canada document entitled Standard Geographical Classification (SGC) 2011. (subdivision de recensement)

4. Section 8 of Schedule I to the Regulations is replaced by the following:

8. (1) The region of Charlottetown, consisting of the Census Agglomeration of Charlottetown.

(2) The region of Prince Edward Island, consisting of all Census Subdivisions that are not part of the Census Agglomeration of Charlottetown.

5. Sections 12 to 14 of Schedule I to the Regulations are replaced by the following:

12. (1) The region of Whitehorse, consisting of the Census Agglomeration of Whitehorse.

(2) The region of Yukon, consisting of all Census Subdivisions that are not part of the Census Agglomeration of Whitehorse.

Northwest Territories

13. (1) The region of Yellowknife, consisting of the Census Agglomeration of Yellowknife.

(2) The region of the Northwest Territories, consisting of all Census Subdivisions that are not part of the Census Agglomeration of Yellowknife.

Nunavut

14. (1) The region of Iqaluit, consisting of the Census Subdivision No. 6204003.

(2) The region of Nunavut, consisting of all Census Subdivisions except for Census Subdivision No. 6204003.

COMING INTO FORCE

6. These Regulations come into force on October 12, 2014.

REGULATORY IMPACT ANALYSIS STATEMENT

(This statement is not part of the Regulations.)

Executive summary

Issues: Under the Employment Insurance Act, differences in labour market conditions across the country, as measured by regional unemployment rates, determine the eligibility for regular and fishing benefits, the entitlement for regular benefits, and the weekly amount of benefits for all claimants (excluding the self-employed). The regional unemployment rate used in the Yukon, the Northwest Territories and Nunavut for the purposes of Employment Insurance (EI) has been arbitrarily set at 25% since the 1970s (1999 in Nunavut) due to historical data limitations. Data now exist to introduce a new regional unemployment rate methodology to better reflect territorial labour market conditions.

In addition, the EI program currently divides the country into 58 EI economic regions that are designed to reflect labour markets with similar conditions across the region. A review of unemployment rates identified differences in labour market realities between capital and non-capital areas in the Yukon, the Northwest Territories, Nunavut and Prince Edward Island, prompting a redefinition of the current EI economic regions to capture ongoing divergences related to capital and non-capital areas.

Description: The amendments to the Employment Insurance Regulations introduce a methodology for establishing the regional unemployment rates for EI purposes in the Yukon, the Northwest Territories and Nunavut, and create new EI economic regions in the Yukon, the Northwest Territories, Nunavut and Prince Edward Island.

Cost-benefit statement: Once the amendments to the Employment Insurance Regulations have been in effect for a full year, the annual reduction in total EI payments to claimants in the Yukon, the Northwest Territories, Nunavut and Prince Edward Island is estimated to be approximately $10 million on an ongoing basis. More specifically, on an annual basis, there will be approximately $11 million in program savings for the territories and approximately $1 million in increased EI benefits for Prince Edward Island. New administrative costs of up to $0.6 million annually will be absorbed internally within existing funding levels.

With the assumption that there will be no change in their work patterns and economic conditions, it is estimated that 2 210 EI claimants will see a decrease in benefits in the Yukon, the Northwest Territories and Nunavut, had the amendments to the Employment Insurance Regulations been in effect in 2014. In Prince Edward Island, considering that EI claimants may see variations in their benefits, it is estimated that an overall net number of 3 700 EI claimants will see increased benefits, assuming no change in their work patterns and economic conditions, had the amendments been in effect in 2014. If claimants adjust their behaviour and work more hours in a given EI economic region, their eligibility, entitlement and/or benefit rate calculations will improve compared to the estimates above.

“One-for-One” Rule and small business lens: The “One-for-One” Rule and the small business lens do not apply.

Background

The Employment Insurance Regulations specify that the monthly regional rate of unemployment for EI purposes be established using a seasonally adjusted three-month moving average of the regional unemployment rates produced by Statistics Canada.

A policy decision was made to arbitrarily set the unemployment rate at 25% for EI purposes in the Yukon and the Northwest Territories in the late 1970s (in 1999 for Nunavut, following its creation).

Improvements in the data coverage in the Yukon, the Northwest Territories and Nunavut (the territories) now allow for the introduction of an unemployment rate methodology that is more reflective of current labour market realities in the territories and that balances responsiveness to economic change with stability against statistical volatility. Given the small and dispersed population in the territories, unemployment rates typically have higher statistical variance there than in the EI economic regions in the provinces.

The Employment Insurance Regulations also establish EI economic regions based on Statistics Canada geographical units. Currently, the Yukon, the Northwest Territories, and Nunavut are each an EI economic region. Differences between capital and noncapital areas in the territories, as measured by unemployment rates, indicate that labour market realities differ within each territory. Prince Edward Island, currently its own EI economic region, also displays consistent differences between its capital and non-capital areas.

The Conference Board of Canada has forecasted that the economic growth in the territories over the 2014–2016 period will outpace growth in most other Canadian regions. The steady improvements in these labour markets and advances in the quality of labour market data support the implementation of an alternative to the arbitrarily set 25% unemployment rate and the establishment of new EI economic regions, both of which will better reflect labour market conditions in the territories.

Issues

The arbitrarily set 25% unemployment rate in the territories is not reflective of current labour market conditions. The unemployment rates published by Statistics Canada for the quarter ending in June 2013 were 4.9% in the Yukon, 7.2% in the Northwest Territories and 13.7% in Nunavut, in comparison to 7.1% at the national level. (see footnote 2) Data now exist to allow for the adoption of an alternative methodology to establish regional unemployment rates in the territories that better respond to local conditions but also acknowledge concerns regarding higher statistical variance in the territories.

In addition, there are differences in the unemployment rates between capital and non-capital areas in the EI economic regions in the territories and Prince Edward Island, which limits the responsiveness of current program parameters to the local labour market realities for EI claimants in these areas. For example, in June 2013, Statistics Canada estimated that the monthly unemployment rates for EI purposes would have ranged between approximately 4% and 9% in the capitals of the territories and Prince Edward Island while they would have reached between 12% and 17% in the non-capital areas. (see footnote 3) Finally, recognizing capital and non-capital differences in the territories would leave Charlottetown, Prince Edward Island, as the only provincial or territorial capital without EI economic region status, even in part.

Objectives

The objective of the amendments to the Employment Insurance Regulations is to ensure a better reflection of regional labour market conditions in the territories, while also recognizing differences in labour market realities between capital and non-capital areas in the Yukon, the Northwest Territories, Nunavut and Prince Edward Island.

Description

Amendments to section 17 of the Employment Insurance Regulations

The amendments to section 17 of the Employment Insurance Regulations will provide for the monthly application of the greater of a seasonally adjusted 12-month moving average unemployment rate or a seasonally adjusted 3-month moving average unemployment rate as produced by Statistics Canada, for EI purposes, in the territories. This will ensure that the EI program is responsive to regional labour market conditions in the territories (with the 3-month moving average) while offering better protection against statistical variance (with the 12-month moving average).

Monthly regional unemployment rates may not be publicly available due to the legal obligation of Statistics Canada to maintain confidentiality. In order to address this issue, the regulatory amendments will provide for a monthly regional unemployment rate substitute to be used if Statistics Canada is not able to publish a monthly unemployment rate for reasons of confidentiality. This will ensure that a regional unemployment rate is always available for EI purposes while protecting confidentiality. Given the small and dispersed population in the territories, it is expected that the regional unemployment rate substitute will most likely only apply in the territories. This substitute will err on the side of generosity to the claimant as it will deliver a result that is higher than the unpublished unemployment rate.

Amendments to Schedule I of the Employment Insurance Regulations

The amendments to Schedule I of the Employment Insurance Regulations will update definitions pertaining to Statistics Canada geographical units for the Yukon, the Northwest Territories, Nunavut and Prince Edward Island to reflect those included in the document entitled Standard Geographical Classification (SGC) 2011. The current definitions, based on Statistics Canada’s Standard Geographical Classification (SGC) 1996, will continue to apply to all other EI economic regions.

The amendments to Schedule I will also outline the creation of eight new EI economic regions. The current EI economic regions of the Yukon, the Northwest Territories, Nunavut and Prince Edward Island will each be divided into two EI economic regions, one consisting of a capital area and the other of the remaining non-capital area to better reflect diverging labour market realities. This will raise the total number of EI economic regions to 62.

Regulatory and non-regulatory options considered

The definitions to establish the regional unemployment rates that apply to a claimant for the purposes of EI and the EI economic regions are contained in the Employment Insurance Regulations. As a result, any changes to these definitions must be made through regulatory amendment.

Benefits and costs

Cost-benefit statement
  2014-15 2015-16 2016-17 2017-18 2018-19 Total 2014-19 Ongoing
A. Quantified impacts
Benefits (see reference *)
Reduction in EI benefit payments EI operating account $0.7M $8.6M $9.6M $9.9M $10.2M $39.0M $10.5M
Costs
Administrative costs Service Canada $0.6M $0.6M $0.6M $0.6M $0.6M $2.9M $0.6M
Net financial impacts   $0.1M $8.0M $9.0M $9.3M $9.6M $36.1M $9.9M
B. Qualitative impacts
The changes, if it is assumed that there is no change in work patterns and in economic conditions, will
Better reflect labour market conditions in the territories;
Recognize differences in labour market realities between capital and non-capital areas in the territories and Prince Edward Island;
Decrease benefits for 2 210 EI claimants in the territories, had they been in effect in 2014; and
Increase benefits for 9 150 EI claimants in the non-capital area of Prince Edward Island, and decrease benefits for 5 450 EI claimants in Charlottetown, had they been in effect in 2014.

Reference * These estimates are based on an implementation date of October 12, 2014.

It is estimated that the modifications in the territories and Prince Edward Island will lead to an overall reduction of about $10 million in EI benefits paid on an annual basis, after the modifications have been in effect for one full year, assuming no changes in behaviour. More specifically, on an annual basis, there will be approximately $11 million in program savings for the territories and approximately $1 million in increased EI benefits for Prince Edward Island.

Replacing the arbitrarily set 25% unemployment rate in the territories in combination with differentiating between capital and non-capital labour markets in the territories and Prince Edward Island will result in the regional unemployment rates being more reflective of and responsive to local labour market realities. Assuming no change in their work patterns, this is expected to result in an overall reduction in the number of eligible EI claimants.

Impact of the new methodology for regional unemployment rates and the modified boundaries in the EI economic regions in the territories

It is estimated that the application of a new methodology to calculate the regional unemployment rates and the creation of new EI economic regions in the territories will reduce the benefits of 2 210 EI claimants in the territories, had the changes been in effect in 2014 and assuming no change in claimant behaviour and economic conditions (Table 1). If claimants adjust their behaviour and work more hours in a given EI economic region, their eligibility, entitlement and/or benefit rate calculations may improve, when compared to the estimates above.

The EI program is designed to automatically respond to changes in economic conditions that affect regional labour markets by adjusting the entrance requirements for an individual based on the monthly unemployment rate in the EI economic region in which the individual lives. In the territories, as the regional unemployment rates for EI purposes will be lower than the 25% rate, there may be an increase to the entrance requirements.

Further, the number of weeks of EI regular benefits payable varies depending on regional unemployment rates and the number of insurable hours an individual worked. As the regional unemployment rates will decrease in the territories, the duration of benefits may also decrease.

Finally, the weekly EI benefit rate of most EI claimants is calculated based on the highest weeks of insurable earnings during the qualifying period, which is generally 52 weeks. Through Variable Best Weeks, the number of weeks used for calculating the weekly benefit rate ranges from 14 to 22, depending on the monthly unemployment rate in a claimant’s EI economic region. As a result of the 25% unemployment rate, territorial claimants are only required to have 14 weeks of insurable earnings, the lowest threshold, towards their EI benefit rate calculation. The regional unemployment rates may result in a higher number of weeks being applied towards the EI benefit rate calculation.

Table 1: Forecasted impact on EI claimants in the territories, had the changes been in effect in 2014 and assuming no change in work patterns and economic conditions (see reference 1*)

  Yukon Northwest Territories Nunavut Territories
Total projected EI claims in 2014 (see reference 1**) 2 600 2 600 1 600 6 800
Number of claimants with decreased benefits 910 1 180 120 2 210
Average $ reduction per claim $4,565 $4,550 $3,565 $4,505

Reference 1* Estimates are shown at the territorial level, rather than at the EI economic region level, to maintain confidentiality, and are based on a 10% sample of EI administrative data.

Reference 1** This estimate represents the projected number of claims in 2014, not taking into account the new methodology for regional unemployment rates and the modified boundaries in the EI economic regions in the territories.

Impact of the modified boundaries in the EI economic regions in Prince Edward Island

Following the creation of two new EI economic regions in Prince Edward Island, it is estimated that an overall net number of 3 700 EI claimants will see increased benefits, assuming no change in claimant behaviour and economic conditions, had the changes been in effect in 2014 (Table 2). If claimants adjust their behaviour and work more hours in a given EI economic region, their eligibility, entitlement and/or benefit rate calculations may improve, when compared to the estimates above.

Similarly to the territories, the EI program is designed to respond automatically to changes in economic conditions that affect regional labour markets in Prince Edward Island. The entrance requirements for regular and fishing benefits, and the benefit rate calculation for EI benefits, with the exception of benefits for the self-employed, can vary depending on the monthly unemployment rate in the EI economic region in which individuals live. The number of weeks payable for regular benefits also varies depending on regional unemployment rates and the number of insurable hours an individual worked.

Table 2: Forecasted impact on EI claimants in Prince Edward Island, had the changes been in effect in 2014 and assuming no change in work patterns and economic conditions (see reference 2*)

  Charlottetown   Prince Edward Island (excluding Charlottetown)
Total projected EI claims in 2014 (see reference 2**) 6 560 Total projected EI claims in 2014 (see reference 3**) 15 070
Number of claimants with decreased benefits 5 450 Number of claimants with increased benefits 9 150
Average $ reduction per claim $2,560 Average $ increase per claim $1,620

Reference 2* Estimates are based on a 10% sample of EI administrative data.

Reference 2** This estimate represents the projected number of claims in 2014, not taking into account the modified boundaries in the EI economic regions in Prince Edward Island.

Reference 3** This estimate represents the projected number of claims in 2014, not taking into account the modified boundaries in the EI economic regions in Prince Edward Island.

Other impacts

The regional unemployment rate calculation methodology in the territories will help to ensure that persons living in areas with similar labour market realities across the country receive similar treatment.

Furthermore, the methodology for the new regional unemployment rate in the territories will also align Part I of the EI program with the allocation model used to calculate funding for the Labour Market Development Agreements (under Part II of the Employment Insurance Act), which already considers a variable unemployment rate. This will ensure a more consistent approach within the EI program.

Impact on Government

The amendments will require additional administrative efforts by Service Canada, with ongoing administrative costs of up to $0.6 million annually. Activities pertaining to the additional monthly regional unemployment rates based on the changes will be incorporated within the existing agreement between Statistics Canada and Employment and Social Development Canada for the production of the monthly unemployment rates for EI purposes. Incremental costs will be absorbed internally within existing funding levels.

“One-for-One” Rule

The “One-for-One” Rule does not apply, as these amendments do not impose any incremental administrative burden on businesses.

Small business lens

The small business lens does not apply, as these amendments do not impose any additional administrative or compliance costs on small businesses.

Consultation

The amendments to the Employment Insurance Regulations were publicly announced in February 2014 and later prepublished in the Canada Gazette, Part I, for a 30-day period starting April 12, 2014. In response to the prepublication, two submissions focusing exclusively on the impact of the changes in Prince Edward Island were received. Additionally, following the public announcement, some stakeholders in Prince Edward Island conveyed their concerns by letter. These collective comments have been grouped into three broad themes, with responses provided below:

1. Stakeholders have raised issues around the cumulative impacts of recent changes to EI on some claimants in Prince Edward Island

The Government recognizes that recent changes to the EI program, including the Connecting Canadians with Available Jobs initiative, may have an impact on some EI claimants in Prince Edward Island, and that modifications to the EI economic regions in Prince Edward Island may add, in some cases, to the overall impact. To ensure claimants could prepare for the changes and adjust their work patterns, if necessary, advance notice has consistently been provided.

The purpose of these recent changes is to make EI a more fair, flexible and responsive program, while better supporting Canadians find jobs in their local area. Given that the modifications to the EI economic regions will better reflect local labour market realities in Prince Edward Island, no changes have been made to the regulatory amendments.

2. Stakeholders questioned whether the two new EI economic regions in Prince Edward Island fairly reflect the regional labour market conditions of the province and workers’ labour market realities

An analysis of the labour markets in Prince Edward Island was conducted using generally recognized labour market indicators, such as unemployment rates, employment rates and labour force participation rates. In particular, between June 2011 and June 2013, the unemployment rate in Charlottetown was on average 5 percentage points lower than the unemployment rate in the rest of Prince Edward Island, demonstrating diverging labour market realities between capital and non-capital areas.

The Government recognizes that some EI claimants in Charlottetown may see a decrease in their benefits paid as the monthly regional unemployment rate in the EI economic region of Charlottetown is traditionally lower than the regional unemployment rate of the current EI economic region of Prince Edward Island. However, the analysis undertaken in developing these changes also indicated that overall, a higher number of EI claimants would see an increase, rather than a decrease, in their benefits as a result of the changes in Prince Edward Island.

For those experiencing difficulty in transitioning, additional labour market programs also exist to assist unemployed Canadians prepare for, find or maintain employment, including those funded by the Labour Market Development Agreements, the Aboriginal Skills and Employment Training Strategy and the Labour Market Agreements for Persons with Disabilities.

The intent behind dividing Prince Edward Island’s single EI economic region into two is to better reflect the economic differences between Charlottetown and the non-capital area. As the Government is committed to a national EI program that is more reflective of and responsive to local labour market conditions, no changes have been made to the regulatory amendments establishing the EI economic region of Charlottetown and the EI economic region of Prince Edward Island (excluding Charlottetown).

3. Stakeholders questioned the consistency of the model used to establish EI economic regions in Prince Edward Island in comparison with the approach used for the rest of Canada, specifically using a census agglomeration rather than a census metropolitan area

The review of the boundaries is a multi-step process that requires extensive analysis of labour market and geographic data to ensure current regions adequately reflect regional labour market realities. In addition, the Employment Insurance Act specifies that the boundaries of EI economic regions must be based on geographical units established by Statistics Canada.

The EI economic region of Charlottetown will consist of the 2011 census agglomeration of Charlottetown defined by Statistics Canada. This geographical unit was deemed appropriate as census agglomerations, like census metropolitan areas, group together municipalities and communities that are highly integrated based on commuting patterns derived from the census place of work data. The use of geographical units smaller than census metropolitan areas in Prince Edward Island is also in line with changes being made in the territories. Due to this high level of labour market integration, no changes have been made to the regulatory amendments establishing the boundaries of the EI economic region of Charlottetown and the EI economic region of Prince Edward Island (excluding Charlottetown).

Some additional comments were raised but go beyond the scope of the proposed regulatory amendments as they relate to more general considerations surrounding the EI program. The comments will be taken into consideration in the Government’s ongoing efforts to ensure that the EI program remains responsive to the needs of Canadians. The Government will continue to evaluate the impact and outcomes of EI program measures, and report on these to Parliament through the annual Employment Insurance Monitoring and Assessment Report.

Rationale

The use of the arbitrarily set 25% unemployment rate in the territories and the current EI economic regions in the territories and Prince Edward Island results in the EI program not being aligned with local labour market realities. The introduction of a new methodology to establish the unemployment rate in the territories will better reflect local labour market conditions and support economic growth. Dividing the current EI economic regions of the Yukon, the Northwest Territories, Nunavut and Prince Edward Island into two EI economic regions each will better reflect the differences between capital and non-capital area labour markets. In Prince Edward Island, in particular, it will also align Charlottetown with other provincial and territorial capitals that have EI economic region status, even in part.

Implementation, enforcement and service standards

The amendments to the Employment Insurance Regulations will come into force on October 12, 2014.

Statistics Canada will calculate the monthly regional unemployment rate estimates following the new methodology for the territories, and will provide Employment and Social Development Canada with monthly unemployment rates for the eight new EI economic regions in the territories and Prince Edward Island. If a regional rate of unemployment cannot be published to maintain confidentiality, Statistics Canada will produce an unemployment rate substitute. The design of this public figure that respects confidentiality will ensure that the unemployment rate for EI purposes will be slightly higher than the unpublished unemployment rate and will err on the side of generosity to the claimant. Due to the small and dispersed population in the territories, it is expected that the regional unemployment rate substitute will most likely only apply in the territories.

The regional unemployment rate for EI purposes in the provinces will continue to incorporate an estimate of the unemployment rate for individuals living on reserves, as the data do not cover those residing on reserves in the provinces. The regional unemployment rate for EI purposes in the territories will be representative of the entire population, as the data cover individuals living on and off reserves in the territories.

The notice period of approximately eight months (announcement of changes to implementation date) was intended to provide EI claimants with time to adjust their work effort. A local outreach strategy to inform claimants of the proposed changes is also planned by Service Canada in the territories and Prince Edward Island.

Existing implementation and enforcement mechanisms contained in Employment and Social Development Canada’s adjudication and controls procedures will ensure that these regulatory amendments are implemented properly.

Performance measurement and evaluation

The ongoing impacts of these changes will continue to be monitored as part of the annual Employment Insurance Monitoring and Assessment Report, which is tabled in Parliament on an annual basis.

Contact

Brian Hickey
Director
Employment Insurance Policy
Skills and Employment Branch
Employment and Social Development Canada
140 Promenade du Portage, Phase IV, 5th Floor
Gatineau, Quebec
K1A 0J9
Email: brian.hickey@hrsdc-rhdcc.gc.ca